Privacy Policy
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Moonstream Atelier (“we”, “us”, or “our”) operates educational services at moonstream.online and related pages. This Policy describes how we collect, use, and safeguard personal data when you access our site, make purchases, or participate in courses.
1. Data we collect
- Account data: name, email, password hash.
- Transactional data: purchased courses, billing address (processed by payment providers), and receipts.
- Communications: messages sent via contact forms or support email.
- Technical data: IP address, device type, browser, and approximate location for security and analytics.
- Cookies and local storage: preferences (theme), cart contents, and fallows (favorites).
2. How we use data
- Provide access to purchased courses and maintain functionality (cart, fallows, preferences).
- Communicate about orders, updates, and support.
- Improve courses and site usability through aggregate analytics.
- Prevent fraud, protect accounts, and ensure service integrity.
3. Legal bases
We process data based on contract performance, legitimate interests (service improvement and security), legal obligations, and consent where applicable (e.g., optional cookies).
4. Sharing and processors
We may share limited data with vendors who help deliver our services (e.g., payment and email providers) under data processing agreements. We do not sell personal data.
5. Retention
We retain account and transaction data as long as needed to provide services and meet legal requirements. Support messages are kept for up to 24 months unless you request earlier deletion.
6. Your rights
- Access and update your account information.
- Request deletion, restriction, or portability of personal data.
- Withdraw consent at any time when processing is based on consent.
- Lodge a complaint with your local data protection authority.
7. Cookies and local storage
We use essential cookies and local storage to remember preferences (e.g., theme) and store cart and fallows IDs. You can clear storage in your browser settings.
8. Security
We apply encryption in transit, strict access controls, and regular reviews to reduce risk. No method is 100% secure, and we recommend using unique, strong passwords.
9. International transfers
When data is transferred across borders, we use appropriate safeguards such as standard contractual clauses.
10. Contact
Questions or requests: [email protected] or +1 (206) 555-0149.
11. Changes
We may update this Policy to reflect changes in law or our practices. We will post the updated date and, for material changes, provide notice.